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Terms and Conditions

Bookings

A £100 deposit is required on all bookings.  The deposit is non-refundable once the booking has been made, until the end of your holiday and will be returned if there are no damages and the caravan is left clean and tidy. The balance will be due to be paid in full 6 weeks before holiday start date.  If the balance is not paid by the due date we reserve the right to re-let the caravan, the deposit will not be refunded.

 The £100 does not come off the balance of your holiday.

Late booking

Any bookings made under the 6 weeks will require full payment at the time of booking.

£20 Booking fee for all breaks within 2 weeks of the start of the break.

Cancellations

Please remember that the £100 deposit is non-refundable if your booking is cancelled.  If you need to cancel your holiday the following will apply:-

Cancellations received before 28 days - Full refund, less the deposit and £10

Cancellations received under 28 days - will be liable to pay 80% of holiday and £10

Cancellations received under 14 days - No refund.

Security Bond

We require a £100 security bond on all holidays booked.  This will be taken as the deposit as shown above.  If the caravan is left clean and tidy with no damages the £100 will be refunded by cheque or direct payment.

Arrivals and Departure times

The caravan will be available from 4pm on the day of arrival.  Please present your booking confirmation and registration form at the main reception, where your keys will be waiting for you in a welcome pack.  If you arrive before 4pm you are able to use the facilities on site.

The caravan must be vacated by 10am on day of departure.  Please leave the caravan clean and tidy.

Entertainment passes

All quests booked into the caravan on the booking form will receive an entertainment pass, and will be found in the welcome pack that's at reception on arrival.

Some breaks require tickets and are sold at an extra cost.

Smoking

NO SMOKING allowed in the caravan at any time.  If smoking outside please close the caravan door and dispose of cigarette ends in the bin provided.

Pets

We are very sorry but No Pets allowed in our caravan.

Bedding

Pillows and Duvets are provided.  You will need to take Sheets, pillow cases and duvet covers.

Services

Gas and Electric is included in the price of your stay

Insurance

We can not accept liability for personal injury or loss or damage of your personal belongings.  Please ensure you are covered by your own holiday insurance.